Who we are

Our website address is grandeurcollection.com.au

Grandeurcollection.com.au strives to offer its visitors the many advantages of Internet technology and to provide an interactive and personalised experience. We may use Personally Identifiable Information (your name, e-mail address, street address, telephone number) subject to the terms of this privacy policy. We will never sell, barter, or rent your email address to any unauthorised third party. Period. 

How we gather information from users

How we collect and store information depends on the page you are visiting, the activities in which you elect to participate, and the services provided. For example, you may be asked to provide information when you register for access to certain portions of our site or request certain features, such as newsletters or when you make a purchase. You may provide information when you participate in sweepstakes and contests, message boards and chat rooms, and other interactive areas of our site. Like most Web sites, thegrandeurcollection.com.au  also collects information automatically and through the use of electronic tools that may be transparent to our visitors. For example, we may log the name of your Internet Service Provider or use cookie technology to recognize you and hold information from your visit. Among other things, the cookie may store your username and password, sparing you from having to re-enter that information each time you visit, or may control the number of times you encounter a particular advertisement while visiting our site. As we adopt additional technology, we may also gather information through other means. In certain cases, you can choose not to provide us with information, for example by setting your browser to refuse to accept cookies, but if you do you may be unable to access certain portions of the site or may be asked to re-enter your username and password, and we may not be able to customize the site’s features according to your preferences. 

What information do we collect

Comments

When visitors leave comments on the site, we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

We collect your data such as name and email address, when you contact us via our contact form in order to contact you.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed. 

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day. 

Embedded content from other websites 

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. 

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

We use Google analytics, wordpress analytics, and clicky analytics. 

Who we share your data with

Facebook for remarketing

Google for remarketing

Google analytics for tracking

Twitter for remarketing 

Bing tracking for ads

Adroll tracking for ads and remarketing

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

What we do with the information we collect

Like other Web publishers, we collect information to enhance your visit and deliver more individualised content and advertising. We respect your privacy and do not share your information with anyone.

Aggregated Information (information that does not personally identify you) may be used in many ways. For example, we may combine information about your usage patterns with similar information obtained from other users to help enhance our site and services (e.g., to learn which pages are visited most or what features are most attractive). Aggregated Information may occasionally be shared with our advertisers and business partners. Again, this information does not include any Personally Identifiable Information about you or allow anyone to identify you individually.

We may use Personally Identifiable Information collected on thegrandeurcollection.com.au to communicate with you about your registration and customization preferences; our Terms of Service and privacy policy; services and products offered by thegrandeurcollection.com.au and other topics we think you might find of interest. 

Personally Identifiable Information collected by thegrandeurcollection.com.au may also be used for other purposes, including but not limited to site administration, troubleshooting, processing of e-commerce transactions, administration of sweepstakes and contests, and other communications with you. Certain third parties who provide technical support for the operation of our site (our Web hosting service for example) may access such information. We will use your information only as permitted by law. In addition, from time to time as we continue to develop our business, we may sell, buy, merge or partner with other companies or businesses. In such transactions, user information may be among the transferred assets. We may also disclose your information in response to a court order, at other times when we believe we are reasonably required to do so by law, in connection with the collection of amounts you may owe to us, and/or to law enforcement authorities whenever we deem it appropriate or necessary. Please note we may not provide you with notice prior to disclosure in such cases.

Affiliated sites, linked sites and advertisements

thegrandeurcollection.com.au expects its partners, advertisers, and affiliates to respect the privacy of our users. Be aware, however, that third parties, including our partners, advertisers, affiliates and other content providers accessible through our site, may have their own privacy and data collection policies and practices. For example, during your visit to our site you may link to, or view as part of a frame on a thegrandeurcollection.com.au page, certain content that is actually created or hosted by a third party. Also, through thegrandeurcollection.com.au you may be introduced to, or be able to access, information, Web sites, features, contests or sweepstakes offered by other parties. thegrandeurcollection.com.au is not responsible for the actions or policies of such third parties. You should check the applicable privacy policies of those third parties when providing information on a feature or page operated by a third party.

While on our site, our advertisers, promotional partners or other third parties may use cookies or other technology to attempt to identify some of your preferences or retrieve information about you. For example, some of our advertising is served by third parties and may include cookies that enable the advertiser to determine whether you have seen a particular advertisement before. Other features available on our site may offer services operated by third parties and may use cookies or other technology to gather information. thegrandeurcollection.com.au does not control the use of this technology by third parties or the resulting information and is not responsible for any actions or policies of such third parties. 

You should also be aware that if you voluntarily disclose Personally Identifiable Information on message boards or in chat areas, that information can be viewed publicly and can be collected and used by third parties without our knowledge and may result in unsolicited messages from other individuals or third parties. Such activities are beyond the control of thegrandeurcollection.com.au and this policy.

Children

thegrandeurcollection.com.au does not knowingly collect or solicit Personally Identifiable Information from or about children under 13 except as permitted by law. If we discover we have received any information from a child under 13 in violation of this policy, we will delete that information immediately. If you believe thegrandeurcollection.com.au has any information from or about anyone under 13, please contact us at the address listed below.

Contacting us

We can be reached by contacting: 

Grandeurcollection.com.au

Email: info@thegrandeurcollection.com.au

Changes to this Policy

thegrandeurcollection.com.au reserves the right to change this policy at any time. Please check this page periodically for changes. Your continued use of our site following the posting of changes to these terms will mean you accept those changes. Information collected prior to the time any change is posted will be used according to the rules and laws that applied at the time the information was collected. 

Governing law

This policy and the use of this Site are governed by law. If a dispute arises under this Policy we agree to first try to resolve it with the help of a mutually agreed-upon mediator in the following location – Sydney. Any costs and fees other than attorney fees associated with the mediation will be shared equally by each of us.

If it proves impossible to arrive at a mutually satisfactory solution through mediation, we agree to submit the dispute to binding arbitration at the following location: Sydney. Judgment upon the award rendered by the arbitration may be entered in any court with jurisdiction to do so.

thegrandeurcollection.com.au is controlled, operated and administered entirely within Australia. This statement and the policies outlined herein are not intended to and do not create any contractual or other legal rights in or on behalf of any party. 

The application of the United Nations Convention on Contracts for the International Sale of Goods, as amended, is expressly excluded.

 

Google ReCAPTCHA

We have implemented the Invisible reCAPTCHA on our site to prevent spam. Visitor’s use of Invisible reCAPTCHA is subject to the Google Privacy Policy and Terms of Use.

 

Additional information

How we protect your data

Data is protected by website back ups and wordpress security plugins. 

What data breach procedures we have in place

We have 24/7 server monitoring from our hosting company and we are notified within 5 minutes if something goes down where we can take action. 

What third parties we receive data from

We receive data from our Autoresponder (sender.info) and our shopping cart (Shopify).

What automated decision making and/or profiling we do with user data

Adroll, Facebook remarketing, and Google remarketing